# Pricen Help Center

> Get the answers you need from Pricen

## Pricen: Customer's Help Collections

- [Adding your product feed to Pricen](https://help.sniffie.io/en/articles/25119-adding-your-product-feed-to-pricen.md): Instructions and specifications for adding your own products to Pricen using a CSV / XML / JSON feed.
- [Getting started](https://help.sniffie.io/en/articles/25111-getting-started.md): This article will help guide you when setting up your Pricen account
- [Sniffie Home View](https://help.sniffie.io/en/articles/25133-sniffie-home-view.md): Your home at Sniffie
- [Logging in and out of Pricen](https://help.sniffie.io/en/articles/25136-logging-in-and-out-of-pricen.md): How to log in and out of the pricing optimization software
- [Products](https://help.sniffie.io/en/articles/25102-products.md): General information about the Product Catalog view
- [Logging in with Microsoft SSO](https://help.sniffie.io/en/articles/204705-logging-in-with-microsoft-sso.md)
- [Logging in with Google SSO](https://help.sniffie.io/en/articles/205967-logging-in-with-google-sso.md)
- [Product catalog](https://help.sniffie.io/en/articles/25131-product-catalog.md): What is the Product Catalog?
- [How to delete products](https://help.sniffie.io/en/articles/25121-how-to-delete-products.md): how to delete products step by step
- [Product tags](https://help.sniffie.io/en/articles/25138-product-tags.md): This article explains product tags and how they can be used
- [Uploading data](https://help.sniffie.io/en/articles/25110-uploading-data.md): How to upload data or update existing data on your Sniffie account
- [Exporting data to MS Excel](https://help.sniffie.io/en/articles/25126-exporting-data-to-ms-excel.md): A guide on how to export Sniffie data to MS Excel
- [How to export data as CSV from Sniffie](https://help.sniffie.io/en/articles/25127-how-to-export-data-as-csv-from-sniffie.md): Instructions on exporting data from the Product Catalog, Price Matrix or Widgets.
- [Using filters](https://help.sniffie.io/en/articles/142116-using-filters.md): This article helps you to understand how filtering works in our enterprise app
- [How to copy and replace filters](https://help.sniffie.io/en/articles/155394-how-to-copy-and-replace-filters.md): Here is guide how to copy and replace filters between views
- [Profile settings](https://help.sniffie.io/en/articles/25125-profile-settings.md): Edit personal preferences, change password, set language, etc...
- [Adding users](https://help.sniffie.io/en/articles/25134-adding-users.md): How to add and edit users in your account
- [How to hide and enable side navigation features](https://help.sniffie.io/en/articles/25123-how-to-hide-and-enable-side-navigation-features.md): Modify the side navigation bar to fit your personal needs
- [Setting Your Preferred Website \(and Store Name\)](https://help.sniffie.io/en/articles/25141-setting-your-preferred-website-and-store-name.md)
- [Editing your language preferences](https://help.sniffie.io/en/articles/25124-editing-your-language-preferences.md): How to set and change the UI language in Sniffie
- [Product matching](https://help.sniffie.io/en/articles/25143-product-matching.md): How to match products and start comparing your prices
- [The Approach to Product Matching](https://help.sniffie.io/en/articles/25140-the-approach-to-product-matching.md): How Sniffie handles product matches, as well as what product matches and match groups are.
- [Unique Products](https://help.sniffie.io/en/articles/25129-unique-products.md): Defining Unique products in the Product Catalog
- [How to use price conversion in Sniffie](https://help.sniffie.io/en/articles/25117-how-to-use-price-conversion-in-sniffie.md)
- [How to set up tiered rounding rules to your account / market](https://help.sniffie.io/en/articles/107532-how-to-set-up-tiered-rounding-rules-to-your-account-market.md): This article explains how to set up the tiered rounding
- [Pricing matrix](https://help.sniffie.io/en/articles/25096-pricing-matrix.md): How to use the Pricing Matrix effectively
- [How Are Sniffie’s CPI and Market Index Calculated?](https://help.sniffie.io/en/articles/25135-how-are-sniffie-s-cpi-and-market-index-calculated.md): This article tells you how the competitor price index \(CPI\) is calculated and how you can interpret it
- [The basics of a Pricing campaign](https://help.sniffie.io/en/articles/25092-the-basics-of-a-pricing-campaign.md): Managing campaigns: Where and how to create a Pricing Campaign
- [Pricing campaign - settings](https://help.sniffie.io/en/articles/25093-pricing-campaign-settings.md): Adjusting the settings for a pricing campaign
- [Omnibus Module in Sniffie](https://help.sniffie.io/en/articles/25098-omnibus-module-in-sniffie.md): How Sniffie can solve your Omnibus-related pricing issues
- [One-time price change](https://help.sniffie.io/en/articles/25095-one-time-price-change.md): Making one-time price changes in Sniffie
- [Creating one-time price change - Run prices immediately.](https://help.sniffie.io/en/articles/25104-creating-one-time-price-change-run-prices-immediately.md)
- [Dynamic pricing: backup actions](https://help.sniffie.io/en/articles/25105-dynamic-pricing-backup-actions.md): How to set backup actions for your pricing strategy
- [Dynamic Pricing strategies](https://help.sniffie.io/en/articles/25103-dynamic-pricing-strategies.md): A step by step guide to dynamic pricing with Sniffie
- [Using AI in pricing FAQ](https://help.sniffie.io/en/articles/25086-using-ai-in-pricing-faq.md): This article answers the main questions related to insights module
- [Insights FAQ](https://help.sniffie.io/en/articles/25079-insights-faq.md): This article addresses some of the most common questions related to the insights in Sniffie enterprise app
- [Product Groups](https://help.sniffie.io/en/articles/25106-product-groups.md): This article will teach you how to edit and add product groups into pricing strategies
- [Single-product forecasting](https://help.sniffie.io/en/articles/25080-single-product-forecasting.md): Single-product forecasting allows you to see how revenue, profit and quantities change if price or cost or any of the covariates change
- [How to use price simulator](https://help.sniffie.io/en/articles/25081-how-to-use-price-simulator.md): Price simulator allows you to simulate outcomes of your pricing decisions across different scenarios
- [Machine learning findings](https://help.sniffie.io/en/articles/25087-machine-learning-findings.md)
- [Tweaking preset AI settings in Sniffie's pricing workflows](https://help.sniffie.io/en/articles/25100-tweaking-preset-ai-settings-in-sniffie-s-pricing-workflows.md): This article provides information on AI settings to fit your needs, when creating AI-based pricing workflows in Sniffie
- [Pricing actions](https://help.sniffie.io/en/articles/25101-pricing-actions.md): What are pricing actions and how to use them
- [Strategy settings](https://help.sniffie.io/en/articles/25094-strategy-settings.md)
- [Accept price suggestions](https://help.sniffie.io/en/articles/25088-accept-price-suggestions.md)
- [Remove items from pricing strategies](https://help.sniffie.io/en/articles/25089-remove-items-from-pricing-strategies.md)
- [Add product groups into pricing strategies](https://help.sniffie.io/en/articles/25090-add-product-groups-into-pricing-strategies.md)
- [Set to target value pricing action in-depth](https://help.sniffie.io/en/articles/25099-set-to-target-value-pricing-action-in-depth.md): An in-depth outlook to the set to target value pricing action.
- [Pricing safeguards - define price ranges for your products](https://help.sniffie.io/en/articles/25112-pricing-safeguards-define-price-ranges-for-your-products.md)
- [Select products into a strategy](https://help.sniffie.io/en/articles/146422-select-products-into-a-strategy.md)
- [Price Matrix FAQ](https://help.sniffie.io/en/articles/25130-price-matrix-faq.md): Answers to some common questions regarding the Price Matrix
- [How to use price matrix effectively](https://help.sniffie.io/en/articles/25128-how-to-use-price-matrix-effectively.md)
- [Price Matrix latest price change filter](https://help.sniffie.io/en/articles/25115-price-matrix-latest-price-change-filter.md): Filtering out rows with no recent price changes in Price Matrix
- [Selecting Columns in Price Matrix](https://help.sniffie.io/en/articles/25108-selecting-columns-in-price-matrix.md)
- [How to order rows & columns in the price matrix](https://help.sniffie.io/en/articles/25120-how-to-order-rows-columns-in-the-price-matrix.md)
- [How to save a view in Price Matrix and Pricing Matrix](https://help.sniffie.io/en/articles/25097-how-to-save-a-view-in-price-matrix-and-pricing-matrix.md): Saving views in the Price/Pricing Matrix
- [How quartiles are calculated in Sniffie](https://help.sniffie.io/en/articles/25116-how-quartiles-are-calculated-in-sniffie.md)
- [Sniffie availability analytics](https://help.sniffie.io/en/articles/25139-sniffie-availability-analytics.md): How availability analytics work
- [Price history](https://help.sniffie.io/en/articles/25132-price-history.md): An introduction to the price history widget
- [Creating your own dashboard](https://help.sniffie.io/en/articles/25142-creating-your-own-dashboard.md): dashboard widget analytic report custom
- [Core concepts of analyzing product data](https://help.sniffie.io/en/articles/25114-core-concepts-of-analyzing-product-data.md): An introduction to product data analytics in Sniffie
- [Creating and configuring widgets for dashboard analytics](https://help.sniffie.io/en/articles/25113-creating-and-configuring-widgets-for-dashboard-analytics.md)
- [Company wide analytics](https://help.sniffie.io/en/articles/157870-company-wide-analytics.md): How to use company wide analytics module in Sniffie

## Troubleshooting

- [What to do if Pricen's Intercom chat is not loading](https://help.sniffie.io/en/articles/25118-what-to-do-if-pricen-s-intercom-chat-is-not-loading.md): Detailed causes on why Intercom chat may not load for you. This article explains how to get Intercom to show up again.
- [I cannot access a page in the Pricen Legacy app](https://help.sniffie.io/en/articles/25122-i-cannot-access-a-page-in-the-pricen-legacy-app.md): This article explains what is Pricen 404 page, when it appears and how to make sure it doesn't appear for you
- [I Cannot Login to My Pricen Account!](https://help.sniffie.io/en/articles/26086-i-cannot-login-to-my-pricen-account.md): Why you may not be able to login to the Pricen pricing software app