Welcome to Sniffie

Sniffie is a price monitoring, optimisation and automation service that helps you collect relevant pricing information from your e-commerce market, analyse it and receive reports on the changes as they happen. You can export and view various relevant analytics as well as price your products based on your pricing strategy and other defining factors.

Our philosophy focuses on easy price data extraction, data segmentation and intuitive user experience with drill down analytics. We are a happy to see you this far. Ready to get started?

Step 1: Make sure that you have proper profile settings

We recommend that you start first by defining your reference website in the profile settings.

Please note that without having defined your reference website you will not be able to view data in the Price Matrix.

Reference website settings are modifiable by clicking on the button top right on Sniffie (with the name of the account and your name), then select
Personal settings --> App preferences.

How to put reference website

You can also change your language at Sniffie, currently we support Swedish, English and Finnish. We will add more languages in the future. :)

Step 2: Match your products

Sniffie has 3 distinct ways of matching products at Sniffie:

  1. Matching products using Sniffie intelligent tools

  2. Matching products by Sniffie's automatic matcher (pending release)

  3. Matching products manually (recommended)

Read more about product matching here.

Step 3: Organize your data

Although you have extracted your data into categories, you most likely want to divide your products into smaller segments and groups. This you can easily do with product tags. You can see how it is done in just few simple clicks here.

Step 4: Analyze your data

Now that you have collected, matched and segmented your data you are ready to analyse it whenever. Read more on filters here.

Global Filters can be opened by clicking the filter Icon the top right of Sniffie. Global Filters narrow down the data set and the charts show the value based on your filtered results. Everything is calculated on demand based on your selected Global filters.

Other option steps you can follow (if you wish)

Subscribe to email reports

The eCommerce market is often very volatile. Sniffie can be set to monitor and report changes on your behalf. Creating a report means that you receive an email notification on the latest market information. Create as many reports as you wish, edit and remove them when you prefer. Read more on email reports here.

Export data to external systems

Before you rush into getting data, let us show you how to take out data in order to make analyses in other applications such as Excel. Most likely you will need processed eCommerce data to your system. Just refer to our product feed documentation (coming soon) to get started. It’s really simple!

We also offer raw extraction data API for all data that is not related to products. You could also use this as your integration layer, although we don’t really recommend it for eCommerce data.

Using Sniffie Support

Finally, remember that we are available to help you. Our support section includes a Knowledge Base that is free to use, as well as the Intercom chat that you can find on the bottom right of the page in Sniffie.

Just type in the question and you will find the Knowledge Base article you were looking for. Alternatively, leave us a message on the chat below (our chat is open from 8h to 17h (UTC+3).

If you experience any problems at all, don’t hesitate to contact our support!

Enjoy!

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