Sniffie online service experience is enhanced with the ability to extract product pictures from any websites. This comes handy when matching products manually at Sniffie. Pictures help you to differentiate between different products and will enhance Sniffie’s ability to make better matches. If you don’t have any product pictures available, use this guide to find out why.

Do you have managed service and you don't see any pictures?

Please contact Sniffie support.

Have you extracted product pictures in your sniffs?

Sniffie online service will not serve pictures unless you have extracted the pictures with “Product image” column name. Make sure that you select the column that contains the product pictures. Sniffie is relatively intelligent in its extraction procedure, so if you are, for some reason, unable to select the actual product picture column, just select any of its parent column and Sniffie still extracts the correct pictures for you.

Did Sniffie manage to get picture URLs for all products?

Sometimes websites use techniques such as lazy-loading that only load pictures whilst they are shown in the browser window. If you extract data from such websites, make sure to use Sniffie’s record mode. An easy way to see if you have managed to extract all picture URLs is to check the sniff results via a fast API link.

Are the picture URLs correct?

If the picture URLs are incorrect, of course not images can be extracted. Contact Sniffie support in such cases, so we can fix the main cause in Sniffie backend.

Still unable to see pictures?

Just contact Sniffie support, we’ll sort the problem out with you.


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